Title: Business Analyst - DSIT Quality Assurance
Position
Department, Division or Global Function
Business Analyst - DSIT Quality Assurance
DSIT JS After Support
Reports toManager of DSIT JS After Support
Direct reports to the above Position
Mission/purpose of the Job
Support UD/Isuzu After Support business functions by gathering and clarifying business and end-user requirements, documenting business processes, and coordinating with DSIT Solution teams in Tianjin to support appropriate Process & IT solutions.
Scope and influence
Support assigned UD/Isuzu PMI-related initiatives and IT enhancements through business analysis, requirements management and coordination with business users and DSIT Solution teams. Work within assigned process and solution areas under the guidance of the responsible lead.
Key responsibilities/Accountabilities
Responsible for:
• Communicate with business users and IT teams to understand stakeholder needs and clarify requirements for assigned processes and solutions.
• Document As-Is and To-Be business processes, business requirements and relevant solution dependencies, with guidance as needed.
• Support prioritization of requirements based on end-user needs and business value, and confirm shared understanding with the development team.
• Participate in workshops, user reviews, testing and implementation support; communicate progress, issues and feedback to stakeholders.
Accountable for:
• Maintain clear, accurate and traceable requirements and process documentation for assigned activities.
• Support effective solution delivery and stable business operation through timely coordination and issue follow-up.
Key targets and results
• Deliver agreed business requirements and As-Is/To-Be process documentation for assigned initiatives.
• Ensure requirements are understood by business users and DSIT Solution teams and reflected in solution design and testing.
• Support timely resolution of identified issues and smooth adoption and operation of implemented solutions.
PERSONAL PROFILE
Educational and/or training qualifications and certificates
Relevant university degree, or related educations
Experience and knowledge
• More than 1 years of experience with related tasks of UD/Isuzu After Support and solution with business structure
• Innovative mind-set and strong focus on creating business value and efficiency
• Bilingual communication skill to corroborate with IT organization and to support UD/Isuzu business functions
Technical/functional/language skills
• Business in Japanese and Business level in English (Speaking, Listening, Writing and Reading)
• Native or Business level in Mandarin is welcome