Title:  Sales Manager SSA

Job Overview:
UD Trucks is known for our pioneering technologies and products within the commercial automotive industry. Purpose of the role is to sell the Transport Solution to the end user via the Dealer network in Sub-Sahara Africa Markets within the company’s operational business plan parameters whilst supporting the Dealer network in selling UD Trucks in the right application and ensuring profitability of vehicles for perpetual succession.

Key responsibilities
•    To promote and increase sales by providing relevant input for sales strategy and sales plan to reach set targets as determined for the area of responsibility in supporting the company’s business plan.
•    To manage, to UD Truck’s advantage, the customer profile by establishing a customer management strategy for the Dealer Sales team, to strengthen relationships and secure future business. 
•    To drive the company’s vision through an effective CRM (Customer Relation Management) programme, applicable to UD Trucks and Dealer sales departments, draft action plans accordingly and ensure effective and efficient implementation of corrective action.
•    To communicate and drive the UD Truck’s sales vision by drafting action plans, ensure effective implementation thereof, and provide appropriate feedback to relevant stakeholder
•    To define, propose, and implement customer strategy-based market factors and customer needs.
•    To provide market feedback with proposals and effective implementation of brand, product and pricing positioning as well as market analysis to determine dealer targets within Sub-Sahara Africa Markets
•    To manage and control the VMS for the UD Trucks brand within the company operational plan parameters
•    To provide accurate and timeous reporting of sales and parts targets to relevant stakeholders KPI’s submissions to support strategy and take corrective actions as and when required.
•    To ensure a competent and professional sales and service force at dealer level, through input to training departments on sales, parts, service and technical needs
with breakdowns, service and support.
•    To continuously build and enhance customer relationships via the Dealer network and ensure the UDTSA is professionally represented, promoting UD Brand, drive objectives to managing UD events and campaign to promote the UD Truck Brand.
•    To support the dealer network to increase aftermarket utilization by providing input to CDC on dealer development needs and systems training.
•    To facilitate a demo programme to Dealers to introduce new products, and their application to customers, in order to optimize sales.
•    To managing the service and workshop process to increase productivity and profitability of aftersales to ensure customer satisfaction and uptime.
•    To follow up and resolve all debtors, creditors, customer queries and improve communication with customers. 

Key Interfaces:
•    To offer complex offer preparations, including for example vehicle selection, bodybuilding, customization, technical assistance.
•    To provide quotes to the Sub-Sahara Africa Market Dealers
•    To update and maintain dealer standards minimum requirements with strict compliance to processes, policies, skills and training.
•    To monitor outstanding campaigns and address with the region and implementation of regional / specific campaigns including campaign targets
•    To monitor weekly holdups in the workshops and speed of turnaround and highlight support requirements immediately to reduce downtime.
•    To ensure dealer /customers queries are actioned timeously with relevant internal departments. 
•    To schedule and coordinate regular meetings (country management meeting) wherever and whenever necessary to promote the sale of genuine parts, workshop hours and new vehicle sales to achieve annual sales and parts objectives.

Knowledge and Skills Required :
•    Commercial market industry (essential)   
•    Relevant products (desirable);   
•    Working knowledge of budgetary control and cost accounting/financial principles (essential);
•    Sales principles and ethics (essential);   
•    Relevant legislative framework (essential);   
•    Export systems, processes and terminology (essential)

•    French speaking is essential
•    Other languages in Sub-Sahara Africa preferable
•    MS Office applications (Word, Excel, PowerPoint)
•    Negotiation and selling skills
•    Strong project management skills
•    Someone that can operate in a high-pressure environment as well as adaptability and strong performance based culture.
•    Technical and Engineering Skills
•    Good Product knowledge   
•    Judgement and decision making   
•    Problem solving   
•    Very strong communication skills (verbal and written)

Main Competence Requirement
•    Relating and Networking
•    Delivering Results and Meeting Customer Expectations
•    Deciding and Initiating Action
•    Entrepreneurial and Commercial Thinking
•    Adhering to Principles and Values
•    Planning and Organising
•    Working with People
•    Persuading and Influencing
•    Analysing

Qualification and Experience Requirement

•    Tertiary qualification with focus on Road Transportation/Transport Management (essential)
•    Sales and Marketing qualification (desirable)
•    Technical/engineering qualification (desirable)

•    Minimum of 5 years of commercial vehicle sales, of which 5 years in a management capacity  
•    Specific exposure to export processes (commercial vehicles) (essential)

About UD Trucks 
Part of the Isuzu group, UD Trucks is a global leading international commercial vehicle solutions provider headquartered in Japan. At UD Trucks, we are defining the next generation of smart logistics solutions through advanced innovations in automation, electro mobility and connectivity. UD Trucks develops, manufactures and sells a wide range of heavy, medium and light-duty trucks, operating in more than 60 countries across all continents. Our trucks and people go the extra mile for our customers and business partners, day in and day out.  
We are an 8,000+ strong team of colleagues with 40 nationalities who bring diversity and passion in delivering our products and services. We trust each other, work collaboratively and embrace change. At UD Trucks, our purpose is Better Life – to make life better for people and the planet. We have developed a culture that promotes:  
Diverse and friendly culture – Strong culture of diversity and inclusion, organizing annual events, daily activities and open communication platforms including various internal voluntary networks.  
Empowered growth – Global exposure and growth opportunities across functions and countries through internal mobility system and self-driven career opportunities, building a learning organization by enabling self-managed learning supported by the UD Academy.  
Flexibility with trust – We continue to fully support both remote working (where and when applicable) and flexible working hours, we actively encourage our colleagues to maintain a good work/life balance. You will have the autonomy and flexibility to split your working time between both our wonderful, modern and equipped HQ and remotely. 
Be part of our journey to create Better Life for society, for our customers and for yourself. UD Trucks is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all our colleagues