Title:  Manager, Aftersales Commercial

Work site: 8240 NW 52nd Terrace, Suite 100, Doral, FL 33166. 

Duties: Develop and implement sales strategies for aftersales offerings for heavy vehicle, including telematics devices/services (automated vehicle management technology), maintenance and repair services, and auto parts; negotiate and execute the corresponding sales and service agreements; handle customer technical inquiries on aftersales products, as well as pricing and

contractual terms; assess customer needs for aftersales maintenance, repair, and technical support and find ways to address them through UD Trucks’ telematics technologies and service solutions; maintain, monitor, and update customer records—covering both dealers and end users—to drive continuous improvement of aftersales operations. Work from home permitted 1 day/week.

Requirements: Bachelor’s degree in Business or related (foreign academic equivalency is accepted) and 24 months of experience in the job offered or similar occupation. Knowledge of telematic devices and heavy vehicle aftersales services based on at least 24 months of experience in job offered or similar occupation.

Hours: Full-time.        

We are one UD family

UD Trucks is a leading international commercial vehicle solutions provider headquartered in Japan. At UD Trucks, we are defining the next generation of smart logistics solutions through advanced innovations in automation, electro mobility and connectivity.

UD Trucks develops, manufactures and sells a wide range of heavy, medium and light-duty trucks, operating in more than 60 countries across all continents. Our trucks and people go the extra mile for our customers and business partners, day in and day out.

We are an 8,000-strong team of colleagues with 40 nationalities who bring diversity and passion in delivering our products and services. We trust each other, work collaboratively and embrace change.

At UD Trucks, our purpose is Better Life – to make life better for people and the planet. We have developed a culture that promotes:

Diverse and friendly culture – Strong culture of diversity and inclusion, organizing annual events, daily activities and open communication platforms including various internal voluntary networks.

Empowered growth – Global exposure and growth opportunities across functions and countries through internal mobility system and self-driven career opportunities, building a learning organization by enabling self-managed learning supported by the UD Academy.

Flexibility with trust - Flexible working arrangements (non-core flex time, work from home, leave accumulation etc.) that creates a happy workplace.

Be part of our journey to create Better Life for society, for our customers and for yourself.

UD Trucks is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all our colleagues.